Information about the Sheraton Suites
Whether you are thinking about staying here or already have your reservation confirmed, we have gathered hotel info that might help you during your stay. Please don't hesitate to come and talk to us, or call us, with any questions you have, we are here to make your vacation worry free.
Sheraton Suites Phone Numbers
Hotel +1 305 292-9800
Concierge +1 305 293-4999
The Sheraton Suites Resort
Centrally located across the street from Smather’s Beach and a short complimentary shuttle service to bustling Duval Street, the all-suite Sheraton Suites Key West is truly an oasis in paradise. For the outdoor enthusiast, allow the onsite concierge service to arrange a day of fishing, snorkeling, windsurfing, biking, or kayaking. Once your batteries are recharged, head downtown to the bustling Duval Street district and enjoy amazing nightlife, fantastic restaurants, and the nightly Sunset Celebration at historic Mallory Square.
Cabana Pool Bar
Take a break from the sun on a covered deck overlooking the Lagoon-style pool and cascading waterfall at The Cabana Bar. The friendly bartenders and waiters are always ready to offer you the cocktail of the day or create one of our popular frozen Libations. Sip on a refreshing Pina Colada at the tropical tiki hut adjacent to the pool and watch the big game or unwind to relaxing Caribbean music. The hotel exceptional service, friendly staff and casual atmosphere are sure to inspire a fun in the sun day as only the Florida Keys can provide.
Pool Bar Hours:
Sunday - Thursday 11am - 10pm
Friday & Saturday 11am - 11pm
Coral Crab Cafe
Whether you are off to the beach, looking for a quick bite before a meeting or just a carefree dining experience, the Coral Crab Café has something for everyone. Its casual, yet modern design, inspires a care-free, island sentiment.
Open for breakfast, lunch and dinner, the Coral Café features Caribbean style appetizers, fresh local seafood, tender steaks and delicious salads. A fabulous wine selection compliments any meal.
Al a Carte Menu: 7:30am to 11am; Buffet: 8am to 11am
Lunch & Dinner Hours
Sunday - Thursday: 11am - 9pm; Friday & Saturday: 11am - 10pm
The concierge desk is located directly at the centre of the lobby, so it is very easy to find us for once you're ready to start planning your fun activities during your stay. We have all the island activities info at our fingerprints and are ready to assist you with any of your questions. Come and see us for a map, discount coupons, parking, dining information, a MENU book, directions, and other information.
Call directly +1 305-293-4999 or the hotel extension number is 6072. You can talk to Andrea, Liene or Max, your personal concierges at the Sheraton Suites.
The best way to get around the island and explore is on a bike. At the hotel we have fleet of 30 beach cruiser and each comes with a small basket. You will get a lock, so you can stop at different points, lock up the bike and explore around. If you'd like to use the bikes in the evening, lights are avaialbe for your safety and visibility. Just stop by the concierge desk located at the lobby and set up your bike rental or call in advance to reserve one for your stay in Key West. Helmets are also available.
Bike Rental at the hotel
All the 184 rooms at the Sheraton Suites are welcoming, with a soft, warm palette of neutral hues and a contemporary decor. These comfortable suites introduce an idyllic Caribbean setting with stylish sleeper sofa couch, two 32” LCD televisions, and a two-person dining table situated near the kitchenette complete with a wet bar, microwave and mini refrigerator.
The lobby at the Sheraton is a busy happening hub. As traditionaly, this is the area to arrive and register for your room with welcoming freshly baked cookies and refreshing virgin mojito served daily at 4pm. This is also the place to pick up your beach towels from the front desk, get a local newspaper and pick up few basic things from the hotel store.
The lobby is nicely set up with different sitting areas where you can wait and meet the rest of your party or meet some friends, wait inside the air condition for the next downtown shuttle or just relax.
Hotel Fitness Center
Fitness and travel go hand in hand, so Sheraton has partnered with Core Performance. Together, they are providing you with the tools and information you need to perform at a high level - no matter where your travels take you. Through Core Performance, Sheraton Suites guests have access to a free 3 week trial of the Core Performance personalized training program, helpful travel workout tips, and life tips from the pros.
The fitness center is available 24 hours/7 days a week, via key access for all guests of the hotel.
Hotel Downtown Shuttle
Explore the countless museums and historic attractions, dine at restaurants serving fresh, local sea food or visit one of the famous taverns. Key West has so much to offer and Sheraton makes it easy with their shuttle which services downtown Key West. The shuttle will pick you up and return you to the Conch Republic Seafood Company located at the Historic Seaport Harbor, just three short blocks from festive and bustling Duval Street.
Shuttle service is also available for the Key West International Airport and the Key West Express. The Shuttle operates from 8:30 am to 12 am daily. Seating is on a first-come, first-served basis. Click here for the hotel shuttle schedule.
Stay connected at the Sheraton Suites Key West Hotel with Wi-Fi access in your guestroom or work smart at the Link@Sheraton. The Link@Sheraton experienced with Microsoft is a unique and welcoming lounge offering you a place to work, relax and remain connected with family and friends while you travel. Conveniently located in the Lobby Level, it provides guests with online services including wireless High Speed Internet Access and Internet-enabled computer stations.
Enjoy personal computers integrated with Microsoft LifeCam Web cameras for video chat or personalized video postcards, Bing, Microsoft's new search engine, and Microsoft Office software.
Pet Friendly Hotel
Bring your favorite pooch to the Sheraton pet friendly hotel, and discover the island’s finest with a companion by your side.
For the safety and comfort of all the guests, you just need follow these guidelines:
Dogs weighing up to 40 pounds are welcome
Pets should be on a leash or in their owners’ control at all times
No deposit required but guest will be responsible for any damage and will sign a waiver at check-in
Dogs may not be left unattended in the guest room
Cell phone number required
Two pet maximum per guest room
Credit card on file required